Which students are likely to be affected?
Check what type of agreement you have before relying on the new rules.
- private rented houses or flats;
- shared student houses;
- HMOs, which are shared houses with 3 or more people;
- some private halls contracts.
- university-owned halls;
- accommodation where you are a lodger and live with your landlord;
- social housing;
- accommodation where you have a licence rather than a tenancy.
Joint tenancies and housemates
If everyone’s name is on one contract, you probably have a joint tenancy.
- one tenant may be able to end the tenancy for the whole group;
- all tenants are usually responsible for the full rent together;
- if one person stops paying, the landlord may ask the others to cover the missing rent.
Before signing a shared tenancy, make sure everyone understands the financial risk.
Student halls
Not all halls have the same rules.
University-owned halls may use a licence rather than a tenancy. Private halls can be more complicated, and your rights may depend on the agreement you signed.
Before giving notice or moving out, check your contract and ask for advice if you are unsure.
Your responsibilities still matter
The new rules give renters stronger rights, but you still have responsibilities.
- pay rent on time;
- report repairs, damp or mould in writing;
- keep the property reasonably clean and ventilated;
- avoid damage;
- follow your tenancy agreement;
- keep emails, photos, repair reports and rent payment records.
Before you sign a tenancy
- What type of contract is it?
- Is it a joint contract or separate contracts?
- How much rent is due?
- What upfront payments are being requested?
- How do you end the tenancy?
- Who deals with repairs and complaints?
- Have you been given the key property information?
You can contact the Advice Service before signing if you are unsure.
If something goes wrong
- Write to the landlord or agent and explain the problem.
- Include dates, photos, screenshots and copies of messages.
- Ask when they will reply or fix the issue.
- Use the complaints process if the issue is not sorted.
- Contact the Advice Service if you are not sure what to do next.
Try not to rely only on phone calls. Follow up in writing so you have a record.
When to contact YourSU Advice Service
It is usually easier to help before a deadline has passed or money has been paid.