Join our growing team of assistants delivering events and services to our members.
Job Title: Students' Union Assistant
Rate of pay: £11.44 per hour plus holiday pay
Location: Coventry
This role sits alongside your studies
Applications Close: Sunday, 28 April 2024 at midnight
Shortlisted applicants will be invited to a Assessment Centre session week commencing 6 May.
About the role
Students' Union Assistants are responsible for providing student-focused services to our members and wider stakeholders. These roles are central to the day-to-day operations of the Students' Union and its activities and interactions with members. The role is broken down into a number of zones that cover the different types of duties a Students' Union Assistant can be expected to do including:
- Events and Promotion: successful applicants placed in this zone would work and lead on the delivery of events and promotional activities.
- Customer Service and Admin: successful applicants placed in this zone would complete administrative tasks, work on the Students' Unions Welcome Desks and be the first point of contact for enquiries.
- Triage: successful applicants placed in this zone would work closely with the Advice Service to deliver activities, campaigns and work on the Welcome Desks as the first point of contact into the service.
- Communications and Insights: successful applicants placed in this zone would work closelty with the Marketing and Communications team to produce engaging content from videography and photography to insights.
Applicants are placed into zones based on their preference, indicated in the application, and their completion of relevant tasks prior to, and during, the assessment centre.
The job description and person specification can be found in the Job Pack.
What we offer:
- Shift patterns that work around your schedule
- Training, skills and other development opportunities
- Mental Health First Aiders, colleagues who have received training to support others
- Student Staff reward and recognition schemes
How to apply and the recruitment process:
To apply you will need to submit an online application form. This application form is specific to the role and will ask you to evidence how you meet the person specification on the role found in the Job Pack. There is also a section for equal opportunties. Please be aware that the shortlisting panel will not have access to your name, equal opportunities section or other information and solely based decisions on the content you enter relating to the person specification.
Applications will close on Sunday, 28 April 2024 at midnight
Following a review of applications the shortlisting panel will shortlist week commencing 29 April and will invite shortlisted applicants to sign up to an assessment centre on 2 May. This invite shall include a link to book onto an assessment centre time slot.
Applicants may be asked to complete a pre assessment centre task dependent on which zones they indicate they would like to work in. These tasks are designed to test your ability to work on those zones and will determine whether you are placed in those zones.
Assessment Centres will take place week commencing 6 May. These will include an individual interview and 2 group tasks that have been designed to support determining which zones you are placed into.
Successful applicants will be informed week commencing 13 May. This information shall include next steps for onboarding, training and starting work.
More Information
Your Students' Union aims to provide students with meaningul work. We are aware that we unfortunately cannot offer work to all students but aim to make the application experience as meaningful as possible. We therefore have designed the application process in a manner to support your development and provide feedback to support future success. We aim to provide applicants with feedback week commencing 13 May.
We are an equal opportunities employer and actively committed to promoting equality and diversity, and expect all staff, students and volunteers to share this commitment.
If you have any queries, please contact hr.su@coventry.ac.uk